We do not normally give refunds if you:

    • simply change your mind, or
    • make a wrong decision.

    You can choose between a refund, or credit where services:

    • are faulty
    • have been wrongly described
    • are different from a sample shown to you, or do not do what they are supposed to.

    Event, Award and Publications:

    Set conditions are published for refunds on specific activities.

    Security Policy

    When purchasing from eAwards your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our privacy policy, please contact our customer support centre at info@eawards.com.au